Contact Us
Contact Us
We’re here to assist you with any questions or concerns.
To ensure prompt and effective support, please reach out through one of the following official channels:
-
Instagram Direct Message: @fattacgear
-
Facebook Messenger: facebook.com/fattacgear
-
Website Chat: Available on www.fattac.com
-
Email: info@fattac.com
Fastest response is typically through Instagram or Facebook Messenger.
Important:
-
Please do not comment on social media posts with customer service questions. These are not monitored for support and will not receive a response.
-
Use only the official channels above to get in touch with our team.
Text Notifications & Order Updates
Want updates right to your phone? You’ve got it.
-
Text "JOIN" to 708-498-8661 to opt-in for FATTAC text notifications.
-
By texting "JOIN," you consent to receive order alerts and promotional messages from us.
-
If you place an order and sign up for texts, you’ll receive real-time shipping updates and tracking info directly to your phone.
-
You can opt out anytime by replying "STOP", or reply "HELP" for assistance.
Message and data rates may apply.
For full details, please read our Privacy Policy.
⚠️ NOTICE ON CUSTOM ORDERS
Many of our products are handmade, built-to-order, or require custom production. By placing an order, you agree to a production and fulfillment window of up to 30 days.
Submitting a chargeback or dispute before this window has passed is considered a violation of our Terms and may delay or void your warranty eligibility.